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Chat & Email
Most of the people now enjoy having the opportunity to communicate using chat or email services since they can keep track of the conversations held during the transactions that take place on different sites. We are in an era where texting has become a lot more relevant part of the telecommunications and everybody seems to understand that a great number of businesses are nowadays completed using these type of services.
On the other hand the comfort of having a person who can interact with your customers without the risk of taking things personally or sometimes misunderstand information has dwindled dramatically through these new technologies.
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